Privacy policy

Last updated: June 23, 2025

MoxyWay operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). MoxyWay is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

“Personal information” means information that identifies or can reasonably be linked to you. It does not include anonymous or de-identified data.

We may collect:

  • Contact details: name, email address, billing/shipping address, phone number.
  • Payment and financial data: card details, transaction information.
  • Account information: username, password, preferences.
  • Shopping activity: viewed, added, purchased, returned items.
  • Communications: messages sent to customer support.
  • Device information: IP address, browser type, network data.
  • Usage information: how you interact with the Services.

Sources of Information

We collect personal data:

  • Directly from you (e.g., account creation, order placement).
  • Automatically via cookies and your device.
  • From Shopify and third-party service providers.
  • From marketing or advertising partners.

How We Use Personal Information

We use your data to:

  • Provide and improve the Services.
  • Process transactions and ship orders.
  • Authenticate and secure your account.
  • Send service-related messages.
  • Offer personalized recommendations.
  • Communicate offers, promotions, or advertisements.
  • Detect and prevent fraud or abuse.
  • Comply with legal obligations.

Disclosure of Personal Information

We may share your personal data:

  • With Shopify and service providers (e.g., payment, logistics, IT).
  • With advertising or marketing partners.
  • When required by law or to enforce policies.
  • In business transfers or restructuring.
  • At your direction or with your consent.

Relationship with Shopify

Our Services are hosted on Shopify. Shopify may collect, process, and store your personal information on our behalf and to improve their technology. This may involve transferring data to other countries.

You can read Shopify’s privacy practices at:

https://privacy.shopify.com/en

Third-Party Links

Our Services may contain links to external websites. We are not responsible for their privacy policies. Please review their terms before providing your data.

Children’s Privacy

Our Services are not intended for individuals under the legal age of majority in their jurisdiction. We do not knowingly collect data from minors. If you believe a child has provided data, contact us to request deletion.

Security and Retention

We use industry-standard safeguards, but no system is 100% secure. Use secure channels when sharing sensitive data.

We retain personal information only as long as necessary to provide Services, comply with laws, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on your location, your rights may include:

  • Access: Request to know what personal data we hold.
  • Deletion: Ask us to delete your data.
  • Correction: Request updates to inaccurate data.
  • Portability: Ask for your data in a portable format.
  • Objection/Restriction: Ask to limit how we use your data.
  • Consent withdrawal: Withdraw previously given consent.
  • Communication preferences: Opt out of promotional messages.

To exercise your rights, please contact us using the details below.

We will not discriminate against you for exercising your rights. We may verify your identity before fulfilling certain requests.

International Transfers

We may transfer your data outside of Italy or the EU. When we do, we rely on appropriate safeguards, such as the European Commission’s Standard Contractual Clauses.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date and notify you as required by law.

Contact Information

If you have questions or want to exercise your data rights, please contact:

Email: contact@moxyway.com

Whatsapp: +39 351 231 8261

Tel: +39 01251799067

Registered Business Name: MoxyWay